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Drivers - 

56kifxA and 56kefxA Latest Driver

56KSPA.EXE (26KB) Windows 95 driver for the 56kifxA (internal) and 56kefxA (external) modems ONLY

 

Introduction

Model 56kifxspA Speakerphone Modems

Thank you for purchasing this high-speed modem. Because K56Flex Technology was used in its design, the modem is the fastest now available. When you use this new modem, connection time will be quicker, response time will be faster, and it will take less time to transfer files. If you haven’t used a modem before, you’ll soon appreciate the features they offer.

After you install the modem and its communications software, connect it to a telephone line and you’re ready to dial up other systems, surf the internet, or send and/or receive faxes. If you bought the data/fax/voice model, you will also be able record incoming telephone messages on your computer.

Other Particulars:

· Your new data/fax modem operates at extremely high speeds: up to 56,000 bps for data communications and 14,400 bps for faxing. (With data compression activated, it has a throughput rate of up to 115,200 bps). See Specifications at rear of manual.

· Because it conforms to Hayes-Smart, Bell, and CCITT (ITU) standards, this modem is also guaranteed to communicate with other modem/fax devices that operate at the s ame or slower speeds. Standard faxing conventions are also supported, and basic AT modem commands with S Registers are available.

· Other important features include: Auto dial & answer, speed buffering/flow control, self-testing of power/analog/digital signals, Non Volatile RAM to preserve four phone numbers & AT command profiles, and a parallel 16550 UART interface.

The modem is reliable and easy to install. It is ready for use on plug and play systems, but its factory defaults can be easily modified for use on ISA direct (non-plug and play) systems. It will also provide years of trouble free operation.

Note: A popular communications software application with a Graphical User Interface (GUI) is also supplied. This software will simplify faxing and modem use.

Your internal modem card is Plug and Play-based. While it should work with most systems, it is recommended that you install the internal modem card on a system with PnP capabilities.

Computers come in different shapes and sizes. Therefore, the installation instructions in this booklet apply generally and you should compare the drawings here with your computer before you begin.

You will require a Philips Screwdriver to complete the installation. You may want to refer to your computer user's guide during the installation.

Safety Precautions

Static electricity can cause permanent damage to your internal modem card. To prevent such damage, you must ground yourself while installing the internal modem card. You can do this in either of two ways :

Use a grounding strap, which is a coiled wire with a clip at one end and an elastic strap at the other. Wear the strap around your wrist and attach the clip to any non-painted metal surface of the computer's chassis.

If you do not have a grounding strap, touch any non-painted surface of the computer's chassis before you begin installation, and again every minute or so until the installation is completed.

Hardware Installation

This modem is a device designed for installation in IBM and compatible personal computers. The modem will function on DOS/Windows 3.1, Windows 95 or Windows NT based systems.

The data/fax and data/fax/voice models are similar in appearance Each is designed to be mounted on an 16-bit expansion slot inside the computer.

The brackets of some modem cards may contain extra jacks. These jacks are inoperative for data/fax or data/fax/voice model modems.

Plug and Play Factory Defaults
A plug and play system is defined as a Windows 95/Pentium 75 (or better) computer with a BIOS labeled plug and play.

Note: If you plan on using the modem in the DOS environment, as well as in Windows 95, you will have to treat the card as if you were installing it in a non-plug and play system

(Non-Plug and Play Systems)

The Modem Jumper Settings table show the jumpers to use for a specific COM port and IRQ. Also see the information below for some hints regarding the resetting of jumpers.

Hint 1: If you are replacing an old modem, try using the same COM/IRQ setting that was used for that modem.

Hint 2: To determine your system’s current COM port and IRQ assignments, you may do the following (see your computer manual for additional methods):

• Windows 95: Click on the Control Panel and System icons. Click on the Device Manager tab. Highlight Computer and select the Properties button and the View Resources tab.

Hardware Installation

Be sure that the modem card jumpers are properly set as described above. Remove any old modem software if any was installed.

1. Turn off the computer and disconnect its power cord.

Note: If you are replacing an existing internal modem please remove it and its software before you start.
Note: Windows 95 users should also remove the modem from the system as follows:
click Start, select Settings, and select Control Panel;
select the Systems icon and click on the Device Manager tab; and
select Modem, click Remove, and click OK.

2. Unfasten the computer cover’s mounting screws.

3. Remove the computer cover being careful not to damage the internal cabling.

Note: Before handling internal components , you may want to ground yourself with an anti-static wrist-strap. (You do this as a precautionary measure to protect electronic component from a possible discharge of static electricity from your body.)

4. Select an available 16-bit ISA expansion slot and remove the screw that secures the metal slot bracket cover for that slot. Save the mounting screw.

5. Carefully align and insert the internal modem card in the expansion slot.

6. Fasten the modem card’s mounting bracket to the rear of the chassis with the screw removed in step 4.

7. Connect one end of the supplied telephone cord to a telephone company wall jack. Connect the other end to the Line receptacle at the back of the modem. (A telephone receiver can be connected to the phone receptacle, if desired.)

8.If you want to use the modem as a speakerphone, connect the supplied microphone to the microphone jack. If you use a headset, plug the headset into the headset jack. If you use speakers, plug the powered speakers into the speaker jack, or plug the headset jack to the line input of your audio card. If your speakers or audio card are purchased from us, go the technical support pages for your sound card and/or speakers. There are three other connectors on the modem. 

9. Replace the computer’s cover and reconnect the power cord, but don’t turn on the computer until instructed.

10. Continue with installation for Win 3.x, Win 95, Win NT or DOS.

Windows 3.1/DOS Installation

1. With the modem installed, turn on your computer and start Windows 3.1X.
   
   
2. Insert the Communications Software CD provided with the modem package into your CD-ROM drive. (Note: If the CD automatically starts, click on Exit from the menu that displays.)
   
   WARNING: Do not run the following configuration program under Windows 95 or Windows NT.
   
   
3. In Windows 3.1X, click on File, Run, and then type D:\ICU144\SETUP (assuming your CD-ROM is D) and press Enter.
   
   
4. The “Plug & Play Configuration Software” screen will appear. Click on Continue and follow the screen options to complete the installation.
   
   
5. Once Windows 3.1X restart has completed, double click on the “ISA Configuration Utility” icon.
   
   
6. Double click on your modem name and note down the setting that your modem has been configured for (e.g. IRQ 11, Address 3E8).
   
   
7. Go to the Program Manager and click on the Control Panel icon in the Main program Group.
   
   
8. Double click on the Ports icon. The following window appears:
   
   
9. Highlight the icon for the port your modem was configured for above (e.g., COM 2). Then click on the Settings button and wait for the next window to display.
10. When the “Setting for COMx” window appears, setup each field as follows:
    
    
    
11. Next, click on the Advanced button.
12. When the “Advanced Setting for COMx” appears, check your setup to make sure it matches the configuration of your modem from step 6.
    
    

 

Windows 95 Installation

Note: Have your Windows 95 CD ready as it may be needed to complete the installation. If prompted, use the path for your CD-ROM drive, (e.g. D:\) and follow the on screen instructions.

1. With the modem installed, turn on the Windows 95/ Pentium 75 (or better) computer.
2. The system recognizes the new modem and a window will display.
3. Insert the “56K spA Modem Installation" disk into floppy drive A (or drive B) and click on Next.
   Note: On earlier versions of Windows 95 you will be given a selection of where the drivers can be found. Select the Driver from disk provided by hardware Manufacturer option. Insert the “56K spA Modem Installation" disk into floppy drive A (or drive B) and click on OK. You will be asked for the drive that the disk is in; type A:\ (or B:\), click OK and the installation will begin. If you are prompted for the "Wave Device for Voice Modem" repeat this process to complete the installation.
4. The driver will be found and displayed in the window. Click on Finish.
5. If the “Insert Disk” window appears, click on OK and the “Copying Files…” window will appear.
6. Type A:\ (or B:\) in the text box and then click OK.
7. If you get prompted by the Wave Device for Voice Modem screen, click Next to install the Wave Device for Voice Modem.
8. Click Finish to complete the installation.

Windows NT Installation

Installing the Modem Drivers for Windows NT4.0®

1. With the modem not yet installed, turn on your system and boot up to Windows NT4.0.
2. Insert the Windows NT4.0 CD into your CD-ROM drive.
3. From the DRVLIB\PNPISA\X86 subdirectory on the CD, copy the PNPISA>INF to the \INF subdirectory of the Windows NT directory on the hard drive (e.g.,C:/WINNT/INF) and then copy PNPISA.SYS to the \SYSTEM32\DRIVERS subdirectory of the Windows NT directory on your hard drive(e.g.,C:\WINNT\SYSTEM32\DRIVERS).
4. Once this has been done, shut down your system.
5. Install the modem in your system and boot up to Windows NT4.0.
6. Your modem will be detected and the "New Hardware Found" screen will display. Insert the "56K spA Modem Installation" disk. Select Driver from disk provided by hardware manufacturer option and click on OK. You will be asked in what drive the disk is in, select drive letter A (or B) as necessary and click on OK.
7. The "Select Device" screen will appear next. Select the model of your modem and then click on OK.
8. The "Advanced Port Settings" screen will display. Make sure your modem is not conflicting with another device in the "Conflicting device list" at the bottom of the window. If your modem does have a conflict, resolve it by selecting an alternative Basic Configuration. Additionally, you may also change the address or IRQ to resolve the conflict. Restart the computer if prompted to do so.

Troubleshooting

Windows 95 does not detect the modem.	Modem card is not properly installed in 16-bit ISA expansion slot, or bad expansion slot.
Windows 95 Plug N Play modem installed, but applications software will not function.	Go to Control Panel, double click System, click Device Manager, click Modem. Select the installed modem, click Remove, click OK, click Refresh, click OK. Verify correct installation by double clicking Modems, click Diagnostics, select the com port the modem is on, click More Info, and verify response.
Modem hangs up when incoming call is received.	Disable call waiting function for the on-line service, Internet connection, and/or communication software you are using.
Modem does not seem to perform at rated speed.	The service or modem you normally communicate with can only operate at a slower speed.
No dial tone.	Check phone line connection. If modem is plugged into a phone line splitter, remove it and try connecting the line directly to a telephone wall jack.
Cannot contact Internet provider with recommended AT command string.	Check with your Internet provider for requirements.
Characters appear twice on screen.	Communication software not set up for full duplex operation.
Incomprehensible characters appear on screen.	Data bit, parity, and stop bit settings are incorrect.
Windows 95 - Resolving IRQ Conflicts (Plug and Play)	Windows 95 may have problems with the modem board even if the board was properly installed and the .INF file was properly loaded. Reason: unlike DOS and Windows 3.1, when Windows 95 is installed on a plug and play system it does not adequately support devices that share IRQs. To resolve a Windows 95 IRQ conflict, go to Computer Properties and manually select the modem’s IRQ. If this does not work, then free an IRQ line by deleting or removing existing devices or boards and manually select the modem’s IRQ from the Computer Properties screen.
Windows 95- Check if INF File Was Loaded	To determine whether the .INF file was loaded, go to the Windows 95 Control Panel and select the Modem icon. Check to see if your modem’s name displays in the Modems Properties screen. If not, then: 1) the wrong .INF file was loaded, 2) Windows 95 failed to recognize the modem, 3) the Cancel button was mistakenly pressed during installation, or 4) the modem type name was previously removed. To resolve this problem, try reinstalling the board. If reinstalling the board does not resolve the problem, try installing a different modem to see if it works. If the other modem works, then there is a hardware or COM Port conflict with the new modem.

 

Communications Software

After setting up your modem, as describe above, we recommend that you install the supplied communications software according to the instructions that are furnished with it.

The communications software package is very user friendly and it works well with this particular modem. The software will, moreover, simplify your dialing, data communications, and faxing operations.

If you have an IBM or compatible PC, you can also use Microsoft’s Terminal icon (or Hyperterminal icon for Windows 95) for general communication purposes. You may also use your own communications software if you prefer.

Software Setup Tips (Use Hardware Flow Control):

• Initialization string (loads factory defaults): AT&F

• Internet Access & Comm. Software: AT&F\N3W2

• Modem Games (common titles): AT&F&C1&D2\N1%C0&K0

• Warm Start (resets modem & recalls user profile 0): ATZ

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