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newess90.exe (180KB) Windows 95 V.90 driver for the 56kifxE Internal Windows Modems ONLY (263)

56kwmodem.exe (160KB) Windows 95 X2 driver for the 56kifxE Internal Windows Modems ONLY (264)

Introduction

 MediaSurf ^TM DSP Internal Fax/Modem System Requirements

• Fully compatible PC with a P75 CPU or higher
• Available 16-bit ISA expansion slot
• Win95 Operating System
• 2Mb Hard Disk space
• 1.44Mb Floppy Drive
• 8Mb RAM
• Mouse

Hardware Installation

Installing the hardware

1. Turn OFF the power to your computer and any peripherals you have on. 
2. Leave the power cord connected, so that your computer remains grounded.
3. Remove the cover of your computer. (Please refer to your PC manual for instructions on how to do this).
4. Select any available 16-bit ISA slot.
5. Remove the bracket covering the available 16-bit ISA slot. Keep the screw for use later.
6. Insert the MediaSurf^TM DSP internal modem card into the available 16-bit ISA slot. 
7. Secure the modem card into place by tightening with the screw removed earlier.
8. Replace the cover back onto your computer and reconnect all the peripherals.
9. Connect your modem to the telephone socket using the RJ-11 telephone cable provided.
10. You can also connect a telephone to the other RJ-11 socket available on the card.

 

Windows 95 Installation

Installing Win 95 Drivers

1. Turn ON your computer.
   
2. The system recognizes the new modem hardware and a window displays.
   (Some screens may differ on your system).
   
3. Insert the MediaSurf^TM DSP Installation Diskette and click on the Next or OK button.
   
4. Answer and follow the instructions as prompted on the screen to complete this installation.
5. The "Insert Disk" window appears, click on OK and the "Copying Files..." window will appear
   
6. SelectA:\ under "Copy files from" and then click on OK

Note: Have your Win95 CD-ROM ready, you may be prompted for this CD during this installation.

 

Communications Software

After setting up your modem, as described above, we recommend that you install the supplied communications software according to the instructions that are furnished with it.

 

The communications software package is very user friendly and it works well with this particular modem. The software will, moreover, simplify your dialing, data communications, and faxing operations.

 

You can also use Microsoft's Hyperterminal icon in Windows 95 for general communication purposes. You may also use your own communications software if you prefer.

 

Troubleshooting

Windows 95 does not detect the modem.	Modem card is not properly installed in 16-bit ISA expansion slot, or bad expansion slot.
Windows 95 Plug N Play modem installed, but applications software will not function.	Go to Control Panel, double click System, click Device Manager, click Modem. Select the installed modem, click Remove, click OK, click Refresh, click OK. Verify correct installation by double clicking Modems, click Diagnostics, select the com port the modem is on, click More Info, and verify response.
Modem hangs up when incoming call is received.	Disable call waiting function for the on-line service, Internet connection, and/or communication software you are using.
Modem does not seem to perform at 56,000 bps.	The service or modem you normally communicate with can only operate at a slower speed.
No dial tone.	Check phone line connection. If modem is plugged into a phone line splitter, remove it and try connecting the line directly to a telephone wall jack.
Cannot contact Internet provider with recommended AT command string.	Check with your Internet provider for requirements.
Characters appear twice on screen.	Communication software not set up for full duplex operation.
Incomprehensible characters appear on screen.	Data bit, parity, and stop bit settings are incorrect.
Windows 95 - Resolving IRQ Conflicts (Plug and Play)	Windows 95 may have problems with the modem board even if the board was properly installed and the .INF file was properly loaded. Reason: unlike DOS and Windows 3.1, when Windows 95 is installed on a plug and play system it does not adequately support devices that share IRQs. To resolve a Windows 95 IRQ conflict, go to Computer Properties and manually select the modem’s IRQ. If this does not work, then free an IRQ line by deleting or removing existing devices or boards and manually select the modem’s IRQ from the Computer Properties screen.
Windows 95- Check if INF File Was Loaded	To determine whether the .INF file was loaded, go to the Windows 95 Control Panel and select the Modem icon. Check to see if your modem’s name displays in the Modems Properties screen. If not, then: 1) the wrong .INF file was loaded, 2) Windows 95 failed to recognize the modem, 3) the Cancel button was mistakenly pressed during installation, or 4) the modem type name was previously removed. To resolve this problem, try reinstalling the board. If reinstalling the board does not resolve the problem, try installing a different modem to see if it works. If the other modem works, then there is a hardware or COM Port conflict with the new modem.

 

Modem Installed under Other devices

If the modem appear to be inoperable, the modem may have been installed on your computer under Other devices.

To determine if this is the case:

1. Click Start, Settings, Control panel and select the System Properties icon.
2. Click on the plus sign next to Other devices, if the modem is listed there, as shown below, proceed to the next step.
   
3. Click on the plus sign next to Ports (COM & LPT) and then highlight port 3 and then click Remove.
4. Repeat for for COM 4.
   
5. Click on Refresh and the modem will then be correctly installed.

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