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Font - Troubleshooting | Tech Info Home Page | Fonts | Troubleshooting |

General Info, Problems, Links

General Information

For information on buying fonts see the "Fonts page"

For information on Installing windows Fonts see the "Installing Fonts in Windows" page

Problems and Troubleshooting

• The "Install New Font" selection in the File Menu is not selectable
  ( or the "File Open" or "File Print" selections ) ...KB Article Q133725 @ Microsoft Link

1) the Fonts folder must have the "System" attribute SET

use explorer to look at it and set it if its not checked
or
in a command prompt type...
cd\windows <enter>
attrib fonts +s <enter>

Shut down and restart Windows.

2) The Fontext.dll file may be missing or damaged

Restart Windows in MS-DOS mode.
Change to the Windows\System folder.
If the Fontext.dll file exists, rename it Fontext.old.
Extract a new copy of the Fontext.dll file from the original...
...Windows disks or CD-ROM to the Windows\System folder.
Restart Windows

3) The Desktop.ini file may be missing or damaged

To see the file, open an MS-DOS session and view the Windows\Fonts folder.

Restart Windows in MS-DOS mode.
Change to the Windows\Fonts folder.
If the Desktop.ini file exists, rename it Desktop.old.
Extract a new copy of the Desktop.ini file from the original Windows
disks or CD-ROM to the Windows\Fonts folder.

Links

• ...Office97 Problems with Fonts
• Microsoft KB article Q85286 - Checklist for Troubleshooting TrueType Font Problems

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