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Sound Cards-Troubleshooting | Tech Info | Troubleshooting |

To purchase sound cards, or find drivers, or technical support links go to ...The "Sound Card Hardware" page.

Most sound card problems are traced to either Hardware conflicts such as IRQ settings, or having the wrong driver installed.

The quickest way to check for hardware conflicts is to look in the open the device manager and look for yellow exclamation points in front of the device names.

Select Start, Settings, Control Panel, the control panel window will open
Double click on the System icon, the system window will open
Click on the Device Manager tab, the Computer system properties window will open

Look for a yellow exclamation point in front of the sound card name, this will indicate there is a problem with the sound card.

A faulty sound card installation can be corrected by removing the sound card device and after rebooting the computer, running the "Add New Hardware" wizard in the control panel.

Many sound cards also have their own installation programs which will automatically install all the proper drivers for you.

Specific Problems

Troubleshooting Windows 95 sound problems

1) If you have a portable, check to see if it uses a manual volume control and if it does set it mid way between low and high.

2) For the sound to work you must have the sound driver installed. This is done through the Add new hardware icon in the control panel.

3) The sound volume should be up so you can hear it. Use the volume control on the task bar, or go to the control panel, Multimedia, Audio Tab, and adjust the volume there. Check the "show volume control on the task bar" box to get the volume control to show up.

4) In the control panel, open the sounds icon and click on any of the sound names (like "Default sound"), if sound is operational the "preview" box in the center of the window will display a likeness of a speaker. Press the right arrow button to the right of the preview box and listen for the sound.

5) Check in the Control Panel, System, Device manager tab and click on the + sign in front of the "Sound, video and game controllers" entry. A sound card should show up there and it should not have a "yellow" or a "red" icon in front of the name (which would imply there is an error)


Sound drivers are either on the Windows 95 CD-ROM or are provided to you by the manufacturer of the computer. The manufacturer could provide the drivers in either of the following forms.

Since every driver is specific to the hardware you use, the driver must match your hardware. Always try to use the automatic isntall method to install sound cards in windows 95.

The sound functions use the files Winmm.dll and or MMsystem.dll.

CD-ROM Connectors

CD-ROM, Sound Card, Connectors

In order for the computer to be able to play sound through the CD-ROM drive a cable needs to be connected from the "Audio Out" connector on the back of the CD-ROM drive to a connector on the Sound Card.

cd_sound.gif (6277 bytes)

There are many types of connectors the majority of which are NOT interchangeable. If you need a cable make sure you get one that is made for both the CD-ROM drive and the sound card. Retail stores also sell cables with multiple connectors on each end making it easier to match the connector to the device.

Some of these cables can be found at the "CD-ROM cables" page.

A typical cable is up to 36 inches long with a black connector on one end and a white connector on the other end.




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